Commerce and messaging
Review supported customer-channel and store integration guidance.
AIChatVault documentation
Build reliable AI agents with practical guidance.
Follow step-by-step guides for agent setup, business knowledge, deployment, integrations, actions, analytics and troubleshooting.
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Popular tasks
Start with what you need to accomplish.
Move directly to the setup or troubleshooting guide relevant to your current task.
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Create an AI agent
Configure the agent's role, identity and initial behavior.
⌁Add website knowledge
Connect approved website content for grounded answers.
◫Deploy the widget
Add the customer-facing chat experience to your website.
?Improve an answer
Diagnose incomplete, incorrect or unhelpful agent responses.
Documentation library
Explore every guide by category.
Browse the complete documentation structure, from first setup through advanced connections and account administration.
01
Quick Start
Create, train and deploy your first AI agent.
- Introduction
- Create Your First Agent
- Add Knowledge Sources
- Deploy Your Widget
Knowledge Base
Ground answers in websites, files, Q&A pairs and connected knowledge.
- Overview
- Upload Files
- Add Websites & URLs
- Manual Q&A
Deployment
Launch the agent through your website, help page, email and supported app experiences.
- Chat Widget
- Help Page
- Custom Domain
- Email Channel
Messaging Channels
Connect customer conversations across WhatsApp, Instagram and Messenger.
- WhatsApp Business
- Instagram DMs
- Facebook Messenger
E-Commerce
Connect store context for supported shopping and customer-service journeys.
- Shopify
- WooCommerce
- Magento 2
- OpenCart
CRM & Support Integrations
Connect leads, bookings, campaigns and support tickets to operational tools.
- Zoho CRM
- Zoho Desk
- Zoho Bookings
- Zoho Campaigns
AI Actions
Connect approved agent events to webhooks and workflow tools.
- Actions Overview
- Webhook Actions
- Zapier Integration
Human Handoff
Plan escalation rules, destinations and useful conversation context.
- Configuration
- Escalation Rules
- Conversation Context
Troubleshooting
Diagnose answer, knowledge, widget and integration problems.
- Agent Answers
- Knowledge Sync
- Widget Not Showing
- Integration Issues
Contacts & Leads
Configure lead capture, review contacts and export customer data.
- Lead Capture Setup
- Managing Contacts
- Export Contacts
Analytics
Review conversations, usage and agent performance signals.
- Dashboard Overview
- Conversation History
- Credit Usage
Team & Workspace
Invite collaborators and manage workspace roles and permissions.
- Inviting Members
- Roles & Permissions
Billing & Plans
Understand credits, add-ons, plans and subscription changes.
- Plans Overview
- How Credits Work
- Add-ons
- Upgrade & Cancel
White Label
Configure supported brand controls for customer-facing experiences.
- Overview
- Remove Powered By Badge
Developer Guide
Use API keys, embeds, REST endpoints and webhooks.
- API Overview
- API Keys
- Widget Embed Code
- REST API
No matching documentation category. Try a broader term or browse the Help Center.
Connected guidance
Documentation for customers and developers.
Use platform-specific setup guides or move into API and webhook documentation for custom workflows.
Developer connections
Work with authentication, embeds, REST endpoints and event notifications.
Turn the guides into a working AI agent.
Create your workspace, connect trusted business knowledge and test the customer experience before publishing.