Get Started Free
MagentoAI Shopping Assistant

Your Magento store,
powered by AI

AIChatVault connects to your Magento 2 catalog so shoppers can discover products, configure variants, add items to cart, check orders, validate discounts and manage returns—all through natural conversation.

Connect Magento StoreSee how it works
✓ Magento 2 & Open Source✓ No coding required✓ Real-time catalog sync
mystore.com
Trail Runner Pro
Trail Runner Pro$120
Urban Shell Jacket
Urban Shell Jacket$129
Essential Cotton Tee
Essential Cotton Tee$39
Do you have waterproof jackets under $140?
AIChatVaultYes! Found 2 waterproof jackets in your size:
Urban Shell Jacket
Urban Shell Jacket
$129 · In stock
Summit Tech Jacket
Summit Tech Jacket
$139 · In stock
Product Discovery
Configurable Products
Product Comparison
Live Cart Actions
Order Support
Return Checks
Discount Validation
Customer Actions
Customer Journey

From question to purchase in one conversation

AIChatVault handles every stage of the shopping journey directly inside the chat window.

Ask→Discover→Decide→Act→Support
01

Discover

Shoppers describe what they need in natural language. The AI searches your live Magento catalog and surfaces matching products with images, prices and stock status.

02

Decide

Customers compare products, explore variants, review specifications and ask follow-up questions. The AI guides them to the right choice with your catalog data.

03

Buy

The AI adds selected items directly to the customer's active Magento cart after an explicit confirmation step. Configurable variants are resolved to the correct option.

04

Support

After purchase, customers check order status, validate discount codes, evaluate return eligibility and manage account details—all without leaving the chat.

Product Discovery

Natural language search across your entire catalog

Customers describe what they need in plain language and AIChatVault searches your live Magento catalog in real time. Results include product images, prices, stock status and available options.

Color & size filteringPrice range queriesCategory browsingIn-stock onlyNew arrivalsSale items
Chat · Product Search
Show me lightweight jackets under $140, preferably black
AIChatVault
Found 3 jackets matching your request:
Urban Shell Jacket
Urban Shell Jacket
Black / Slate / Navy
$129In Stock
Summit Tech Jacket
Summit Tech Jacket
Black / Red
$139In Stock
Apex Performance Jacket
Apex Performance Jacket
Black / Navy / Forest
$149Low Stock
Which jacket would you like to explore further?
Variant Selection
I'll take the Urban Shell Jacket in black, size L
AIChatVault
Urban Shell Jacket
Urban Shell Jacket
SKU: USJ-BLK-L
Color
Size
SMLXL
$129
Configurable Products

Resolve every variant through conversation

AIChatVault handles Magento's configurable product system natively. Customers choose color, size and any custom attribute through the chat—no page navigation required. The AI maps selections to the correct Magento option combination before adding to cart.

  • Color, size, material and custom attributes
  • Live stock check per variant
  • SKU resolved to exact Magento option
  • Customer confirms before cart add
Product Comparison

Side-by-side comparisons from catalog data

Customers compare up to four products at once. AIChatVault pulls live attributes, prices and stock status directly from Magento.

Trail Runner Pro
Trail Runner Pro
Urban Stride Evo
Urban Stride Evo
Elevation X Trail
Elevation X Trail
Price$120$145$165
Sole TypeTrail GripUrban FlexAll-Terrain
Waterproof——✓
Drop (mm)8 mm6 mm4 mm
Weight285 g260 g275 g
StockIn StockIn StockLow Stock
AI Recommendation

Based on your preference for trail running and waterproofing, the Elevation X Trail at $165 is the best match—the only option with a waterproof upper and all-terrain sole. If budget is the priority, the Trail Runner Pro at $120 handles light trails well.

Cart Actions

Add to cart with a single confirmation

1
Customer Asks
Shopper requests to add the Urban Shell Jacket, Black, Size L to their cart.
›
2
AI Identifies
AIChatVault resolves the Magento configurable option to SKU USJ-BLK-L and shows a confirmation card.
›
3
Customer Confirms
Customer reviews product name, variant, price and clicks Confirm Add to Cart.
›
4
Cart Updated
AIChatVault adds the item to the active Magento session cart and confirms with an order summary link.
Post-Purchase Support

Order help, returns and discounts—handled automatically

Order Status

Customers ask for their order and AIChatVault retrieves live shipping status, tracking number and order total from Magento.

Order #100042 · Shipped
CarrierFedEx Ground
Tracking789234561982
Est. DeliveryAug 29

Return Eligibility

AIChatVault checks your configured return window and confirms whether a specific order is eligible for return.

✓ Eligible for return
Order dateAug 10, 2026
Return window30 days
Days remaining13 days

Discount Validation

Customers check coupon codes in the chat. AIChatVault validates against Magento sales rules including expiry and usage limits.

✓ SAVE20 is valid
Discount20% off sitewide
ExpiresSep 1, 2026
Min. order$50
Customer Account Actions

Verified account management through conversation

Customers can update profile details and manage shipping addresses directly in the chat. All account actions require identity verification before any change is made.

Verification
Customer provides account email + matching order number
Confirmation
AI displays proposed change and requests explicit approval
Update
Magento account record is updated only after customer confirms
Account · Profile Update
Live Catalog Sync

Your AI always reflects your latest catalog

Magento Catalog
›
Signed Webhook
›
AIChatVault Sync
›
Live AI Context
›
Customer Receives
Initial Full Sync
Complete catalog sync runs automatically on first connection.
Real-Time Webhooks
Product creates, updates and deletes push instantly via signed webhooks.
Signature Verification
Every webhook payload is verified against Magento's HMAC signature.
Replay Protection
Timestamp validation prevents duplicate or replayed webhook events.
Merchant Dashboard · AI Controls
Product Search
Configurable Variants
Cart Add
Product Comparison
Order Status Lookup
Return Eligibility Check
Discount Code Validation
Profile Updates
Address Management
Human Handoff
Return Policy
Window30 days
Count fromOrder date
Merchant Controls

Enable exactly the capabilities your store needs

Toggle individual AI actions on or off from the AIChatVault merchant dashboard. Write custom instructions for each capability, configure your return policy and control what the AI is authorised to do—without touching code.

  • Per-action enable/disable toggles
  • Custom instructions per tool
  • Configurable return window & reference date
  • Changes apply immediately to live chat
Analytics

Measure the impact of AI on your store

Track how AI-assisted conversations translate into cart additions, completed orders and customer satisfaction improvements.

38%
Higher conversion rate
2.4×
More products discovered
61%
Fewer support tickets
4.8★
Average chat rating
AI Assist — Weekly Overview
Mon
Tue
Wed
Thu
Fri
Sat
Sun
AI-assisted cart adds per day
Security

Enterprise-grade security for every action

Every integration point between AIChatVault and Magento is secured end-to-end.

Secure OAuth
AIChatVault authorises via Magento OAuth 1.0a. No passwords or API keys are stored.
Verified Customer Actions
Account modifications require customer verification using email and order number.
Explicit Confirmation
Cart adds and account changes require explicit customer confirmation before execution.
Signed Webhooks
Catalog sync events are verified using Magento HMAC signatures on every payload.
Replay Protection
Timestamp validation prevents duplicate or stale webhook events from being processed.
Action Audit Trail
Every AI-initiated store action is logged with timestamp, customer context and outcome.
Installation

Connected in under 15 minutes

The AIChatVault guided installer handles every step. No custom coding required.

1
Create your AIChatVault account
Sign up and open the Integrations section in your dashboard.
2
Run the guided installer
The installer deploys the AIChatVault Connector module to your Magento store.
3
Authorize with Magento OAuth
AIChatVault requests the minimum permissions it needs. No credentials are stored.
4
Configure and go live
Enable the capabilities you want, set your return policy and activate the chat widget.
Setup Progress
✓AIChatVault account created
✓Connector module deployed
✓Magento OAuth authorized
✓Initial catalog sync complete
✓Chat widget activated
Magento Connected
Why AIChatVault

Built for commerce, not just conversation

See why merchants choose AIChatVault over traditional keyword chatbots.

Traditional Chatbot
Keyword matching & scripted flows
  • ✗Keyword matching only
  • ✗Cannot read live catalog
  • ✗Cannot add to cart
  • ✗No variant resolution
  • ✗No order status lookup
  • ✗Static FAQ responses
VS
AIChatVault + Magento
AI-native commerce intelligence
  • ✓Natural language product search
  • ✓Live Magento catalog in context
  • ✓Real cart add with confirmation
  • ✓Full configurable product support
  • ✓Live order and shipping status
  • ✓Discount code validation
  • ✓Return eligibility checking
  • ✓Verified account management
  • ✓Merchant-controlled capabilities
  • ✓Signed webhook catalog sync
Ecosystem

Magento is one part of a larger AI ecosystem

Connect AIChatVault to your entire tech stack. Magento handles commerce; AIChatVault is the intelligence layer across every channel.

AIChatVault
MagentoCommerce engine
WhatsAppChat channel
Website WidgetStorefront chat
CRMCustomer data
Support DeskTicket routing
FAQ

Frequently asked questions

The AIChatVault Magento integration connects your Magento 2 store to an AI-powered shopping assistant. It gives customers the ability to discover products, compare options, add items to their cart, check order status, validate discount codes, evaluate return eligibility and manage certain account details—all through a natural conversation on your storefront.
AIChatVault connects via a guided installer that sets up the AIChatVault Connector module on your Magento store. The module uses Magento OAuth to authorize AIChatVault securely, then syncs your catalog and activates the storefront widget. No manual credential exposure is required during standard setup.
Yes. AIChatVault searches your connected Magento catalog in real time. Customers can describe what they are looking for using natural language, and the AI surfaces relevant products including names, prices, stock status, images and available options.
Yes. AIChatVault resolves Magento configurable product options—including color, size and other custom attributes—so customers can select a specific variant through conversation before adding it to their cart.
Yes. AIChatVault works with the customer's active Magento storefront session to add products directly to their live cart. The customer reviews a confirmation card before the item is added, and configurable product variants are resolved to the correct Magento option combination.
Yes. AIChatVault can compare two to four Magento products side by side using catalog data including price, attributes and availability, and can offer a recommendation based on the customer's stated criteria.
Yes. Customers can ask about their order status, shipping method, tracking number and order total. AIChatVault retrieves this information from your Magento store in real time.
Yes. AIChatVault can evaluate whether a specific order falls within your configured return window. You can set the return period in days and choose whether to count from the order date or the shipment date from the AIChatVault merchant dashboard.
Yes. Customers can ask whether a discount code is valid, and AIChatVault will check the coupon against your Magento sales rules including active status, expiry date and usage limits. Final applicability is confirmed at Magento checkout.
AIChatVault supports certain customer account actions including profile updates and address management. All sensitive actions require customer verification using an account email and matching order number, followed by explicit confirmation before any change is made.
Yes. AIChatVault performs an initial full catalog sync on connection and supports real-time product updates via signed webhooks. When products are created, updated or deleted in Magento, your AI catalog context is updated automatically.
Yes. Merchants can enable or disable individual AI capabilities—such as product search, cart add, order lookup, return checking or profile updates—from the AIChatVault merchant dashboard. You can also write custom instructions for each tool and configure return policy settings.
The standard setup uses a guided installer script that handles module deployment, authorization and initial sync. No custom coding is required for the core integration.
Yes. AIChatVault is built for Magento Open Source and compatible Magento 2 environments through the AIChatVault Connector module.
Get Started

Connect your Magento store today

Join merchants already using AIChatVault to convert more shoppers with AI-powered conversations.

Start Free TrialTalk to Sales